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Chelmsford Street Auto Sales
Average rating:  
 74 reviews
 by Steve
A++++

We were in a time crunch to replace a car for my daughter. I flew into Boston to make the mad scramble to find her a used Toyota Prius. I found Chelmsford Street Auto Sales had a used Prius on Cars.com. They were very clear and prompt communicators. I arrived there, took a quick test drive, and within minutes had the sale completed. I have to admit that I tend to be cautious when looking at independent auto sales dealers. However, after reading so many positive and detailed reviews, I felt very confident in Chelmsford Street Auto Sales. I would highly recommend buying a car from them. They were professional, courteous, helpful, efficient, and felt like they treated me with care.

Steve thank you very much for your review and for taking the time to share your experience with our dealership. We are grateful for your business. Thanks for trusting in our dealership with your vehicle purchase. Cheers!

 by Gay

My husband and I sold our motorcycles and decieded to get a convertable for summer fun! I went on line and started to look and found this beautiful c70 Volvo convertable at a dealership in Lowell Ma! We live in Maine and so we drove 3 hours to Lowell one afternoon after work!! Long story short we bought the car and there were a few thing that they needed do to it before we could bring it home so they offered to truck it to the Kittery where we would pick it up and drive it to Oxford! Had a few problems by the time I got it home and took it to our mechanic and there were several thing that had to be checked out ! I was not happy!! So called the service dept. and told Paul that I wasn't pleased and he said he wouldn't be either and that they would come to Oxford and put it on the truck and take it back to be fixed!! I'm thinking by this time that I must have been out of my mind buying a car in Ma.! Well Never having met Paul in person, I'm thinking that I'am probably "screwed"! Not the case at all....Paul and his crew took the car and went all over it and fixed everything that needed fixing and then he drove it to the NH rest area with his lovely wife in tow to give him a ride home after delivering the car back to me! I honestly can not say enough good about the service that these people gave me......So if you are looking for a car and find one in Ma online, make sure it is at Cstreet Auto in Lowell and you will have the best car buying experience of a lifetime. They are wonderful folks to work with and if you aren't satisfied they will do whatever it takes! The whole gang is great right from Ross who is head of sales to Paul head of the service dept. They will bent over backwards to make you happy (did that for me)!! So if I ever buy a car out of state again it most definately would be from C STREET AUTO ! Thanks Paul, Ross and all of you!

Thank you so much for your kind words and your review. We appreciate your patience while we made everything right with the car. It was a pleasure working with you and thanks for traveling all this way to do business with us. We thank you for taking the time to share your experience with us and honor your business!

 by Elizabeth Walsh
A+++

I bought a Toyota Camary - I had a great experience from beginning to end! I highly recommend Chelmsford Street Auto...

Thank you Elizabeth for the 5-Star review and for sharing your buying experience with our dealership. Congratulations on the new purchase!

 by Pedro Vidal
Amazing Customer service

A+++ This is not your typical Dealership. Compassion, professionalism, and thorough. Amazing customer service from the moment you arrive. I've owned many vehicles and have had to deal with pressure sales people. Chelmsford Street Auto Sales is the complete opposite. Ross and Mark make a great team. I came in aggressive and they truly showed me compassion and grace, they quickly change my entire perspective of the car buying experience. I'm truly humbled by their character. IF YOU WANT A TRUE PLEASANT CAR BUYING EXPERIENCE THIS IS THE PLACE TO GO. Ross and Mark I'm truly grateful for your kindness. I definitely did not deserve it. You allowed us to buy our deserving son a great car that he can now travel to college with. My family is grateful and happy!

Pedro thank you so much for taking the time to share your recent car purchase experience with our dealership. We are very grateful for your business and glad we had the right car for your son. It was a pleasure working with you!!

 by Stefanie
Customer Service

Went in today to test drive a vehicle and trade in my current vehicle. Even though we weren’t able to come to an agreement, the four gentlemen I spoke with were great. As soon as I walked through the door for my appointment they were there to greet me and were helpful the entire visit.

Stefanie we were glad we were able to come to an agreement after the first visit to the dealership. We appreciate your business and thank you for sharing you experience with us. Congratulations on your new Tahoe purchase!

 by Eli murphy
Lowell automatic transmission

This past Christmas I was in a wreck due to horrible weather an almost lost my life if I wasn’t lucky. In the process I totaled my truck however the staff here helped me find a new more reliable an safer, all within 2 days of looking for a vehicle I was driving a better truck than before. They treat people like people regardless of all backgrounds an needs an even if your unsure or have questions an don’t know what your doing they make the process easy to understand. They have a shop for you vehicle an inspection an a dealership as well as a gas station at your disposal. You can’t go wrong with these people because there real people

Eli thank you so much for sharing your experience with us. We are grateful for your business. Thank you so much for your kind words! Congratulations on your new purchase.

 by Philippe thibeault

Best experience buying a car I’ve ever had kind and knowledgeable staff very helpful would 100% buy from them again thank you guys

Phillipe thanks for your 5-Star review and for trusting in our dealership with your vehicle purchase. We are always here for your vehicle needs. Happy Holidays!

 by Mandi Sue Bleau
AMAZING

I have bought several cars for my family. I took my son to buy his first car from a dealership. I explained that he needed to be patient and to have an understanding the several nuances of buying a car, the challenges and the aggravation. NOT AT CS STREET AUTO!!! Ross made the whole process a wonderful experience, I couldn't believe it. So helpful, knowledgeable, respectful and understanding. It's a clean environment with great cars and great prices. One of the best things was having Ross explain to my son about the financing and about his credit score. Stuff that isn't taught in school anymore, but so critical for life. I will be buying my next car here, they exceeded my expectations and made the process so seamless. Thank you for the best car buying experience.

Mandi,Thank you so much for taking the time to share your experience with our dealership. It is great to hear that the overall process of the vehicle purchase went better than expected for you and your family. We are very grateful for your business we appreciate you putting your trust in our dealership. We are always here for your vehicle needs and we look forward to doing business with you again when the time comes. Thanks -Ross and the Chelmsford Street Auto Sales Team!!!!

 by Lori B.
Escalade Purchase

Couldn’t have asked for a better experience buying my Escalade from Chelmsford Street Auto Sales. They went above and beyond to make everything as easy and smooth as possible from start to finish. I highly recommend them. Ross and Mark are amazing!

Lori thank you so much for your 5-star review. We are pleased to hear that you had a good experience with us and we our very grateful for your business. Glad it all worked out for you as planned. Cheers and enjoy the Escalade. -Ross

 by Chip B
2011 Rav 4 urchase

I needed reliable transportation starting a new job. Found a Rav 4 on Carfax. Contacted this dealer and had a straight forward no fuss no hassle transaction. Felt good about the whole experience. Contact Ross he's the best.

Chip thank you for sharing your experience with our dealership and thanks for trusting in us with your vehicle purchase. We are always here to help assist with any and all of your vehicle needs. Cheers- Ross & the rest of us here at Chelmsford Street Auto Sales!

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