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Doug was one of the nicest people that I could have bought my first car from. He was patient with me and did not force me into buying a car. He held the car for me as I waited for insurance to come in. The pick up took longer than expected but it was not his fault as we were waiting for the insurance to send us the form back. It was so nice to know that he cared about what was getting sold and did not force me to buy a car without thinking about it.
The people here are really nice and answered all my questions. I wanted a 2013 Hyundai Elantra and compared prices between everyone in the area. Chelmsford Street was on the top of my list for price and quality, so I went in to look and test drive. The receptionist was very nice and showed me the car. It looked brand new, smelled new and had a smooth test drive. When I left to go to another place on my list, they were so nice, I didn't really want to leave! The people at the other place treated me like I was bothering them when I started asking my questions, and their car looked 'used'. I didn't bother to test drive. I went right back to Chelmsford Street Auto. I went through the car again and then spoke with the finance man Dennis. He explained everything to me and was able to get a better rate than my bank! He also was able to give me new plates. They work with the State, so I didn't have to go to RMV. I love my car and highly recommend them to everyone. They also have a service department at the location and Dennis introduced me to the manager Paul. So that's where I'll be brining my car if it ever needs fixing.
I purchased a vehicle in December of 16 and these guys were amazing. The car had a small ding on the front bumper and I was a bit worried about it. Dennis had that fixed in a day. He also replaced a bad bulb for me in in about 20 minutes, no questions asked. Victor was extremely knowledgeable regarding every vehicle that I inquired about. This guy knows his stuff. Doug is another amazing member of the team. He was very transparent about the sales process and gave me no bs. He even beat my banks rate by 2%. Prices were super fair and the first vehicle I was interested in was sold. They found me another one and informed me right when it came in. You cant get service like this. The only issue I had was the cars rear view camera was intermittent. It would work on and off. I took the car in but they weren't able to fix it. Its a minor inconvenience to an otherwise amazing dealership. I would definitely purchase another vehicle here.
Drove from Downeast Maine , a five hour drive. They were there waiting to take care of us. Took a test drive, and drove it home. Very friendly and got a great deal . The car was clean inside and out. A very good price, car was priced lower than any dealer I could find and three years newer. Very impressed with the facilities, very clean and everything you need to service your car. Very satisfied customer. Ps even left our diabetic dog in the showroom!!!
I found this dealership online they had good reviews so decided to give a try but went in with all doubt from dealing with the worse dealerships in my area but let me tell you guys I found an awesome SUV with really low miles at a great price with low interest rate. My sales associate was Victor he was great answered any questions I had with honesty and professionalism. I then saw Doug to finalize the paperwork he was awesome made everything so easy felt very comfortable and had no doubt they had my best interest at heart felt like I known them for years. They took care of everything from the registration to the plates no heavy lifting on my part. From someone who has dealt with multiple scam dealers this one by far has been best dealership I have been too and will continue buying cars from them down the line hope my review helps you make the best choice for dealership shopping. Thank you Victor and Doug.
I'm a single mom with some credit problems. Everyone at this place is so nice. They didn't make me feel bad because of my credit. They helped me go over my credit report and were actually able to stand by what they say about 'Everyone is Approved' AND, I didn't have to go to the RMV because they are able to register on-site, and do the inspection. I was So scared to try to buy a car by myself but the men are super nice and didn't take advantage of me. Thank you to Doug, Victor and Dennis!! I'm going to tell everyone to go to you! They told me they would have me in the right car for my budget and commuting, and they did! I really can't say thank you enough!
Excellent experience all the way around! Came from a different state. Very accommodating. Keep up the awesome work!
I was in desperate need of a car for work. After searching in a couple of of dealerships I walk in the salesman Victor was very helpful and honest. I bought a car that I truly love it's dependable and a great car the staff there really went above and beyond for me and for that I will be ALWAYS thankful thank you doug and victor.
From the time we entered the show room till the time we picked up our car the entire process was the best in my 50 years of buying cars. Victor the sales rep was pleasant, very accommodating and never tried to over sell or make excuses. He came through on request we had. Doug the finance manager and I believe owner was able to produce on every commitment he made. He promised a great finance deal and not only accomplished it he did better than planned. We were so impressed with this dealership and the people that run it we sent our daughter down the very next day and she purchased a vehicle as well. Great! Great! dealer and exceptional professionals. We will never do business anywhere else. Georgiana & Mike Tiberio
I just bought a Toyota Camry from this dealer and I felt so happy buying a car from them. Dennis was very helpful and polite, he portrayed a very good example of a trusted and honest salesman and created a big difference between other salesmen I have dealt with at other car dealerships. This will be my new home of car purchase and I will encourage everyone to purchase from Chelmsford street auto sales.